IFC’s Services Manager, Pamela recently visited the Genitrix Clinic in Prague. Here are her first impressions.
A nice welcome
Upon arrival at the clinic I was greeted by two 2 friendly reception staff who put me at ease straight away. I was offered a seat and told the person I had arranged to meet would be available shortly. Their English skills were immaculate. First impressions are important, and the clinic certainly did not disappoint; it was very clean and everyone was so friendly!
I was there to meet Blanka, the Patient Co-ordinator who had arranged my visit. She took me on a tour of the facilities and first stop was a consulting room where I met Dr Bernatkova, one of the clinic’s main fertility specialists. The Doctor was warm, caring and shared information about how patients were supported and cared for by the clinic.
I was also shown the heart of the clinic, the lab, where I met an embryologist who was working away sorting sperm samples and egg collections. The lab blew my mind as it was so interesting and it was all set out with everything in its place. I even got to have a little look at the incubator that developing embryos were kept in, the ICSI machine and the machine that is used to sort eggs out after collection.
Privacy and Comfort
After the lab we went and had a look at the room where the sperm samples are produced by male patients. This was a relaxing and cosy room that was shut away from everyone and had a little hatch in which samples could be passed to the embryologist. The room was designed to protect the patient’s privacy and was a lot different to the rooms I had seen in U.K. clinics.
The examination rooms for ultrasound were set at the back of the consultation room with a divider for privacy when getting changed . The room was very comfortable with really up to the minute scan machines and monitors. The chair/bed to sit in for ultrasound was also very comfortable.
A Family Feel
Genitrix all in all is a clinic I would recommend to anyone. As a previous and current fertility patient myself you couldn’t ask for more. With warm friendly staff and an amazing patient coordinator in Blanka, who makes you feel as though you are the most special patient and the clinic has a family feel that you really will appreciate.
Contact me at [email protected] if you would like more information.
Pamela Mackenzie
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